Your Perfect Alternative To “Have You Tried Rebooting It?”
Get truly comprehensive support from people who are actually knowledgeable enough to not have to just “Google it”. Our team members have an average of 15 years of experience in the field, and our Network Operations Center usually has issues proactively resolved before our clients even know that they had an issue.
Our Services
Tech Support
An easier way to work...
Our team of techs has one goal- to fix it correctly on the first time. We are results-driven and want to be the type of company that you recommend to your friends when they tell you that their I.T. group doesn’t ever seem to cut it. We offer both remote and on-site resources to help you feel like there’s “an I.T. guy down the hall” without having to pay for a full-time employee. Our on-site services range from simple installations of new devices all the way to project-based full network replacement options.
Network Maintenance
Keeping you in control of your systems.
SBSControl is your go-to resource for any and all I.T. issues you come up against. Since 2010, we've developed a wide range of best-practice solutions that allow you to spend your time focusing on your core business instead of wasting resources fighting with your computers. We offer comprehensive solutions that improve network efficiency, and with our proactive monitoring, we can solve most problems before you even notice they've occurred.
Backup and Recovery
We call it "Sleep Insurance".
When disaster strikes, nothing is more comforting than knowing you have a quick recovery plan. Whether it is a natural disaster, a failed piece of hardware, or simply an accidental deletion of a critical file, you can rest assured knowing that we’ll have you back up and running in no time. Our custom-tailored onsite and cloud-based backup options provide the redundancy to ensure that no matter what happens, you’ll be able to sleep without worrying about data loss.
We know what you’re thinking…
“Why should I choose SBSControl to handle our I.T. needs?”
The answer is simple- We answer the phone. Or, to put it even more simply, we answer our clients’ needs. When they have an issue, no one wants to sit on hold, or be transferred from helpdesk to helpdesk. People want a friendly, recognizable voice to pick up the phone, listen to their problem, and then solve their issue in the most expeditious way possible… That’s what we do, and it’s what sets us apart from the other IT companies out there.
We understand that budgets are tight. We understand that you’ve had that ‘bad IT guy’ experience where they just kept trying to convince you to pour more money into an issue so that it would solve itself. Well, ‘we’ are here to show you the opposite- We’d rather save you money any chance we can, and treat you like family, because that’s who you are to us. Sometimes that means ‘not’ getting a new server, or ‘not’ throwing more money at an issue that’ll just pop back up in a few months. There are solutions, and there are band-aids… We’d prefer to SOLVE the problem and get you back to work so you have more time to relax.
Any college-level nerd can search online and troubleshoot a printer, or figure out why your email signature doesn’t show up the same way on your phone as it does on your desktop. Only truly knowledgable experts in the technology field will take the appropriate action to remedy the ‘cause’ of the issue, and not just treat the symptom.